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Intensive

INT-1 - The Gold Quality Award: How-to, Tools and Resources

Sunday, October 1, 2023
1:00 PM – 4:00 PM MT
Location: Mile High Ballroom 1CD
Disclosure(s):
Paul Grizzell, MBA: No financial relationships to disclose
Renee Ridling, MS, LNHA: No financial relationships to disclose
Geoffrey S. Calhoun: No financial relationships to disclose
The full Baldrige criteria are complex and require significant commitment, but also generate significant returns. Gold recipient organizations outperform their peers on almost every quality metric. Leaders of Gold organizations will tell you that the key to their organizational success is through the application of the Baldrige criteria in their daily operations. This session will focus on helping organizations prepare a Gold Quality Award application and understand how they can leverage the criteria for organizational success. The session will include a variety of small group discussions to help attendees get their questions answered by the program’s Gold judges.

Learning Objectives:

  • Apply the Baldrige criteria to your organization as a tool for improvement.
  • Discuss the demands of the Gold criteria and award recipient characteristics and how to be responsive to them.
  • Identify best practices in preparing an application for the Gold Quality Award.