Partner Hall Booth Smith, P.C. New York, New York, United States
Disclosure(s):
Steven B. Littlehale, MS, CGNS-BC: No financial relationships to disclose
Drew Graham: No financial relationships to disclose
You’ve heard the expression “what you say can and will be used against you,” but what about the voluminous data that you produce? Your publicly available data is being used by plaintiff attorneys and other external stakeholders, but often in an uninformed way. What lies beyond the typical risk management advice to “document document document?” To effectively respond to litigation you must create a defensible data-driven response. This session will discuss real-world nursing home legal cases, and advanced data analytics defense strategies. Practical suggestions will be offered that can be implemented at the facility to increase trust and transparency and create a defensible data story.
Learning Objectives:
Identify the various data, metrics, and measures that are often used and misunderstood by external stakeholders.
Recall case studies where data was weaponized to support allegations, and the effective data-driven response.
Establish risk mitigation strategies using your publicly available data story.